LAST RENOVATION: APRIL-NOVEMBER 2006
The majority of amenities, activities, and gratuities at H10 Hacienda Maya All Inclusive (formerly H10 El Mandarin) are included in the room rate; guests will not be charged extra for most of the amenities and activities.
All-Inclusive Details: Rate includes the following:
-Accommodation as selected
-Unlimited meals and snacks
-Unlimited domestic alcoholic and non-alcoholic beverages
-Resort fitness and recreation facilities
-Resort activities and entertainment
-Taxes and gratuities for all plan inclusions
Not included: Imported wines and liquors; room refrigerator drinks after first day; lobster dinners; massage and beauty products, treatments, and services; airport transfers; optional or outside tours and excursions; motorized water sports; scuba diving courses and trips; incidental purchases; telephone, fax, and Internet access charges; laundry and dry cleaning; video and photo services; floral services; babysitting services.
Airport taxes may or may not be included.
FOOD AND RESTAURANTS:Hotel restaurants/bars include:
-La Hacienda buffet Restaurant
-Seafront restaurant El Gaucho serving Argentinean Cuts (extra charge, opened Nov 2006)
-Japanese restaurant with Teppanyaki grill
-Lobby bar
-Beach bar
HOTEL AMENITIESParking (fee required), Restaurant, Meeting/Banquet Facilities, Bar, 24 hour Front Desk, Tennis Court, Laundry, Free Parking, Internet Services, Safety Deposit Box, Souvenirs/Gift Shop, Jacuzzi, WiFi / Wireless Lan, Outdoor Swimming Pool, Free WiFi Internet Access Included.
OTHER HOTEL INFORMATION::Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
**When booking more than 7 rooms, different cancellation policies may apply**
ROOM DESCRIPTIONS:One king bed or two single beds. Balcony or patio furnished with two chairs. Caribbean-style décor. Remote-controlled satellite TV. Direct-dial phone. Safety deposit box (surcharge). Mini-refrigerator with bottled water (first day only).
NEARBY THE HOTELRiviera Maya is located on the Caribbean coast of the Yucatan peninsula, stretching along the coast, featuring 140 kilometers of beaches, from the Morelos port in the north to the Maya zone of Felipe Carrillo Port. It offers something for everyone, from deserted beaches tot modern architectural complexes with hotels, marinas, sports facilities and restaurants.
DRIVING DIRECTIONSH10 El Mandarin is 35 km from Cancun Airport, 15 km from Playa del Carmen and 45 km from Cancún.
FREE CANCELLATION POLICYCancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, no fee will be charged.
Children and Extra Bed Policy: All children are welcome.
One child under 5 years stays free of charge when using existing bedding.
One child under 4 years stays free of charge when using existing bedding.
Maximum capacity of babycots in a room is 1.
Deposit Policy: The total price of the reservation will be charged on the day of booking and is refundable.
VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wireless internet is available in public areas and is free of charge.
Meal Plan: Meals and selected beverages is included in the room rate.
Parking: Free Public parking is possible on site.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
How to reserve
Ocean Maya(all Inclusive Resort)
Insert the check in and check out dates in the form. The search engine will list you all the available rooms. By clicking on the room's name you will be able to visualize all the details.
Choose the number of room you would like to book and click on the reserve it button. To proceed with the reservation process you will have to fill the reservation forms with your personal data.
Once you have finished with the reservation process You'll receive an automatic confirmation message from the hotel with all the hotel details. You will not receive any further communication from the hotel, since this confirmation message is definite.
No charge on your credit card
Your credit card details are needed in order to guarantee the reservation and no charges will be made. Credit card informations are sent directly to the property via Secure Server, ensuring these details are protected.
Free Cancellation
The cancellation of the reservation does not involve any additional costs if carried out within the terms of our cancellation policy. In order not to incur in any penalty, you must respect the the terms and conditions of the cancellation accommodation, that you will find published either in the cancellation of the reservation page or inside the reservation form.
Security and privacy
The details of your credit card are sent over a cripted and certified SSl protocol (Secure Socket Layer). The information we request when making your reservation, is requested in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
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