Just 2 blocks from the beach and round the corner from Quinta Avenida, the Hotel La Tortuga offers you 51 beautiful rooms and junior suites immersed in an elegant and relaxing atmosphere.
The hotel has a tropical garden, a large swimming pool, jacuzzi, solarium, communal area with sofas, pool table, bar, restaurant, free internet access from the lobby and a turndown service. An iron is available at our front desk. Daily free beach towel service, sunbeds and umbrella are available at Mamita's Beach Club.
Spa treatments, Airport transfer, archaeological and eco-tours, car and moped rental, diving and water sports activities, snorkeling, fishing, massage, room service, laundry and medical assistance are all available upon request.
FOOD AND RESTAURANTS:Agorà Restaurant and Bar serves the finest Italian and International cuisine.Our specialty is local seafood. We will even cook up your own catch from your fishing adventure! Don't leave Playa del Carmen without having tried our delicious Shrimp Skewer, our scrumptious desserts, and our addictive cappuccinos. Our bar serves some tasty cocktails too! Just try our mojito; it's the best in town.
HOTEL AMENITIESRestaurant, Room Service, Bar, Garden, Non Smoking Rooms, Airport Shuttle, Fishing, Laundry, Dry Cleaning, Continental Breakfast, Breakfast in the Room, Internet Services, Solarium, Safety Deposit Box, (Spa & Wellness Centre), Massage, Billiard, Jacuzzi, Car Rental, Diving, Luggage Storage, WiFi / Wireless Lan, Outdoor Swimming Pool, Free WiFi Internet Access Included.
OTHER HOTEL INFORMATION::Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
**When booking more than 7 rooms, different cancellation policies may apply**
NEARBY THE HOTELThe focus of Playa del Carmen, apart from its beach of course, is 5th Avenue and its adjacent streets. It wouldn't be an exaggeration to say that Playa del Carmen has one of the best beaches in the world. The Caribbean Sea is warm year-round, excellent for snorkeling and diving as well as windsurfing and deep-sea fishing. We can also help arrange adventure travel around the Mayan Riviera, sky diving, eco-tours, car and scooter rentals. With visitors from all corners of the globe, Playa del Carmen has a cosmopolitan ambiance that is unmatched in the area, and people of all nationalities can be found shopping in the streets, suntanning on the beach, or dancing the night away in one of the town’s trendy nightspots.
FREE CANCELLATION POLICYCancellation Policy: If cancelled up to 14 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first two nights will be charged.
Children and Extra Bed Policy: Children cannot be accommodated at the hotel.
Baby cots are not available.
There is no capacity for cots in the room.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wireless internet is available in public areas and is free of charge.
Meal Plan: American breakfast is included in the room rate.
Parking: No parking available.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
How to reserve
La Tortuga Hotel & Spa
Insert the check in and check out dates in the form. The search engine will list you all the available rooms. By clicking on the room's name you will be able to visualize all the details.
Choose the number of room you would like to book and click on the reserve it button. To proceed with the reservation process you will have to fill the reservation forms with your personal data.
Once you have finished with the reservation process You'll receive an automatic confirmation message from the hotel with all the hotel details. You will not receive any further communication from the hotel, since this confirmation message is definite.
No charge on your credit card
Your credit card details are needed in order to guarantee the reservation and no charges will be made. Credit card informations are sent directly to the property via Secure Server, ensuring these details are protected.
Free Cancellation
The cancellation of the reservation does not involve any additional costs if carried out within the terms of our cancellation policy. In order not to incur in any penalty, you must respect the the terms and conditions of the cancellation accommodation, that you will find published either in the cancellation of the reservation page or inside the reservation form.
Security and privacy
The details of your credit card are sent over a cripted and certified SSl protocol (Secure Socket Layer). The information we request when making your reservation, is requested in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
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