The hotel offers:
- Oversized blankets on request
- Different pillows
- Postal service
- Doctor on call 24 hours
- Limousine service
- Complimentary bottle of mineral water in room upon arrival
- Free use of business centre
- Free shoe-shine service
FOOD AND RESTAURANTS:The Grand Hotel Wien offers you a wide range of culinary options: in total 4 restaurants and 2 bars are at your disposal. The award-winning restaurant “Le Ciel”, offering creative creations of French cuisine, and the traditional Japanese speciality restaurant “Unkai”, which was awarded 2 points by “Gault Millau”, are especially worth mentioning.
During summertime we invite you to enjoy exquisite meals at our unique rooftop terrace, while overlooking the roofs of Vienna.
For busy guests we offer the new restaurant “Unkai-Sushi”, situated on the ground floor. The focus here is on sushi, sashimi and bento boxes. Enjoy your meal directly at the “Unkai-Sushi” or have it prepared for take-away.
HOTEL AMENITIESParking (fee required), Restaurant, Pets Allowed, Room Service, Meeting/Banquet Facilities, Bar, 24 hour Front Desk, Fitness Center, Non Smoking Rooms, Business Centre, Laundry, Dry Cleaning, Rooms/Facilities for Disabled, Viproom Facilities, Breakfast in the Room, Ironing Service, Internet Services, Elevator, Safety Deposit Box, Valet Parking, Currency Exchange, Soundproof Rooms, Shoe Shine, Car Rental, Heating, Fax/Photocopy, Ticket Service, .
ROOM DESCRIPTIONS:Whichever of our rooms you decide to choose for your stay, you will be assured of the ultimate comfort, tranquility, convienience and service - just as you would expect from a top international hotel.
NEARBY THE HOTELThe hotel is perfectly situated for a shopping tour to Vienna's most exclusive addresses. The “Ringstraßen Galerien” shopping mall and the Kärntner Straße, Graben and Kohlmarkt shopping streets are in the immediate vicinity of the hotel.
We are happy to organise special programmes for you, including a ride on a traditional “Fiaker” (horse-drawn carriage) through the inner city of Vienna, special sightseeing tours, getting to know Vienna in your personal tram, and celebrations in a personal gondola of Vienna's emblem, the “Riesenrad” (giant Ferris wheel).
FREE CANCELLATION POLICYCancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 75.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is included.
Internet: Wired internet is available in the hotel rooms and is free of charge.
Meal Plan: American breakfast is not included and costs EUR 30.00 per person.
Buffet breakfast is not included and costs EUR 30.00 per person.
Parking: Private parking is possible on site and costs EUR 26.00 per day.
Pets: Pets are allowed. Charges may be applicable.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
How to reserve
Grand Hotel Wien
Insert the check in and check out dates in the form. The search engine will list you all the available rooms. By clicking on the room's name you will be able to visualize all the details.
Choose the number of room you would like to book and click on the reserve it button. To proceed with the reservation process you will have to fill the reservation forms with your personal data.
Once you have finished with the reservation process You'll receive an automatic confirmation message from the hotel with all the hotel details. You will not receive any further communication from the hotel, since this confirmation message is definite.
No charge on your credit card
Your credit card details are needed in order to guarantee the reservation and no charges will be made. Credit card informations are sent directly to the property via Secure Server, ensuring these details are protected.
Free Cancellation
The cancellation of the reservation does not involve any additional costs if carried out within the terms of our cancellation policy. In order not to incur in any penalty, you must respect the the terms and conditions of the cancellation accommodation, that you will find published either in the cancellation of the reservation page or inside the reservation form.
Security and privacy
The details of your credit card are sent over a cripted and certified SSl protocol (Secure Socket Layer). The information we request when making your reservation, is requested in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
Italiano 
