Reception hours are Monday - Friday 07.30 to 20.00 and Saturday - Sunday 07.30 to 18.00.
If the hotel’s reception and the front door are closed, please use the booking’s code for the "hotelomat", an automated check-in machine.
You can store any valuables in the safe located at reception and a luggage storage is also available free of charge. Convenient payment by credit cards is on offer by Bankomat and Paybox.
For an additional charge there is a washing machine and a dryer available for guests.
Please note: the hotel is not accessible for disabled people.
Child-care facilities are impressive and the hotel is well-equipped for children. Cots, high chairs and pushchairs are all available free of charge and depending on availability.
FOOD AND RESTAURANTS:Our rich breakfast buffet consists of fresh bakery products, an assortment of cold cuts and cheese, pates and bread spreads, cereals, muesli, jams and marmalade, freshly brewed coffee, and a choice of teas, fresh fruits and juices.
2 drink vending machines are available all day long. Furthermore, we can also prepare some pizza snacks during reception hours.
HOTEL AMENITIESParking (fee required), Pets Allowed, Airport Shuttle, Laundry, Internet Services, Safety Deposit Box, Tour Desk, Ticket Service, Luggage Storage, WiFi / Wireless Lan, Allergy free Room Available, Free WiFi Internet Access Included.
OTHER HOTEL INFORMATION::The hotel will be closed after 20:00 during the week, and after 18:00 on Saturday and Sunday. Please use your booking number as access code for the hotelomat (electronic reception) in case you arrive later, in order to get the key.
Please note: the hotel is not accessible for disabled people.
ROOM DESCRIPTIONS:Originally maintained Art Nouveau and Biedermeier elements give our hotel, which is dating from 1848, a special charm. Simple, contemporary rooms and Viennese hospitality make your stay in our hotel enjoyable and unique.
NEARBY THE HOTELThanks to the excellent transport connections, all sights of Vienna and the surrounding area are easily reachable by public transport. One of Vienna's major attractions, Belvedere Palace, is only a few minute's walk away.
FREE CANCELLATION POLICYCancellation Policy: If cancelled up to 14:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 13 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 20.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is included.
Internet: Wireless internet is available in public areas and is free of charge.
Meal Plan: Buffet breakfast is included in the room rate.
Parking: Private parking is possible at a location nearby (reservation is needed) and costs EUR 15.00 per day.
Pets: Pets are allowed on request. No extra charges.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
How to reserve
Hotel Kolbeck
Insert the check in and check out dates in the form. The search engine will list you all the available rooms. By clicking on the room's name you will be able to visualize all the details.
Choose the number of room you would like to book and click on the reserve it button. To proceed with the reservation process you will have to fill the reservation forms with your personal data.
Once you have finished with the reservation process You'll receive an automatic confirmation message from the hotel with all the hotel details. You will not receive any further communication from the hotel, since this confirmation message is definite.
No charge on your credit card
Your credit card details are needed in order to guarantee the reservation and no charges will be made. Credit card informations are sent directly to the property via Secure Server, ensuring these details are protected.
Free Cancellation
The cancellation of the reservation does not involve any additional costs if carried out within the terms of our cancellation policy. In order not to incur in any penalty, you must respect the the terms and conditions of the cancellation accommodation, that you will find published either in the cancellation of the reservation page or inside the reservation form.
Security and privacy
The details of your credit card are sent over a cripted and certified SSl protocol (Secure Socket Layer). The information we request when making your reservation, is requested in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
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