Staff at the AO City am Zoo will be happy to provide tourist information and help you book tickets.
Darts, table football, video games and internet terminals are available on site.
FOOD AND RESTAURANTS:The Lobby Bar is open daily from 09:00, while the Train Spot Bar on the rooftop terrace is open from 18:00.
The all-you-can-eat breakfast buffet is available from 07:00 to 10:00 during the week, and from 08:00 to 11:00 on weekends and national holidays.
HOTEL AMENITIESPets Allowed, Bar, 24 hour Front Desk, Newspapers, Terrace, Non Smoking Rooms, Family Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly, Billiard, Darts, BBQ Facilities, Cycling, Internet Services, Bicycle Rent, Ticket Service, WiFi / Wireless Lan.
OTHER HOTEL INFORMATION::Please note that a small fee applies to credit card payments (Visa and Mastercard).
NEARBY THE HOTELBerlin's largest shopping street, Kurfürstendamm, the famous KaDeWe mall, the historic Gedächtniskirche (Memorial Church) and the zoo are all within a 500-metre radius of the hotel.
DRIVING DIRECTIONSArrival by train from the central station:
Take the S-Bahn (city rail), any line, to “Zoologischer Garten” (3 stops)
Arrival by bus from the central bus station:
Take the U2 underground line to “Zoologischer Garten” (5 stops)
Arrival by plane:
From Tegel Airport (TXL): Take the X9 bus to “Zoologischer Garten” (terminus)
From Schönefeld Airport (SXF): Take the S-Bahn line S9 to “Zoologischer Garten” (19 stops)
From “Zoologischer Garten” Station:
Take the Hardenbergplatz exit, turn right and cross Hardenbergstraße. After about 15 metres go up the stairs and you will find the hotel
FREE CANCELLATION POLICYCancellation Policy: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 6 years stay free of charge when using existing bedding.
All children under 2 years are charged EUR 10.00 per night and person for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.
Deposit Policy: No deposit will be charged.
Groups: When booking for more than 10 persons, different policies and additional supplements may apply.
VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wireless Internet Hotspot is available in the entire hotel and charges are applicable.
Meal Plan: Buffet breakfast is included in the room rate.
Parking: No parking available.
Pets: Pets are allowed. Charges may be applicable.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
How to reserve
Ao Berlin Am Zoo
Insert the check in and check out dates in the form. The search engine will list you all the available rooms. By clicking on the room's name you will be able to visualize all the details.
Choose the number of room you would like to book and click on the reserve it button. To proceed with the reservation process you will have to fill the reservation forms with your personal data.
Once you have finished with the reservation process You'll receive an automatic confirmation message from the hotel with all the hotel details. You will not receive any further communication from the hotel, since this confirmation message is definite.
No charge on your credit card
Your credit card details are needed in order to guarantee the reservation and no charges will be made. Credit card informations are sent directly to the property via Secure Server, ensuring these details are protected.
Free Cancellation
The cancellation of the reservation does not involve any additional costs if carried out within the terms of our cancellation policy. In order not to incur in any penalty, you must respect the the terms and conditions of the cancellation accommodation, that you will find published either in the cancellation of the reservation page or inside the reservation form.
Security and privacy
The details of your credit card are sent over a cripted and certified SSl protocol (Secure Socket Layer). The information we request when making your reservation, is requested in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
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